What constitutes an adverse event?
An adverse event encompasses any undesired medical event occurring in a patient who has received a Sai Pharmaceuticals Kenya Limited product, which may or may not be linked to the treatment. Thus, it encompasses any unfavourable and unintended indication, manifestation, or ailment associated with the product’s usage.
Why is it essential to report adverse events?
By reporting adverse events related to Sai Pharmaceuticals Kenya Limited products, you contribute directly to the safety of our products and the well-being of patients.
Your input also aids Sai Pharmaceuticals Kenya Limited in fulfilling its statutory reporting obligations to health authorities—such as the Pharmacy and Poisons Board (PPB). This regulatory necessity requires the provision of comprehensive information on product-related adverse events, even when a definitive causal relationship has not been established.
Important Clinical Notice: If you or the person you represent is currently experiencing severe adverse events or a medical emergency, it is strongly advisable to consult your local physician or another healthcare professional immediately before submitting an adverse event report.
How to submit a report
Reach our pharmacovigilance department directly through either channel listed above—email or WhatsApp. When reporting, it helps to include:
• The product name and batch/lot number (if available)
• A description of the adverse event experienced
• When the event occurred and how long it lasted
• Contact details so our team can follow up if needed
